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Thursday, February 24, 2011

Stay, Ski and Play!



Spring may be fast approaching, however Banff continues on as a picture perfect winter wonderland and a haven for skiers and snowboarders alike.  Starting off 2011 with 167 cms of fresh snow in January, Banff is experiencing its best snow conditions in 5 years. 

Bright blue skies between the snow storms and mild temperatures have produced amazing conditions for skiers and riders at Mt. Norquay, The Lake Louise Ski Area and Sunshine Village.  Plus, there’s plenty of time left to enjoy it with three and a half months of skiing still to go in Canada’s Protected Playground, Banff National Park.

So if you and your family have yet to enjoy your winter ski vacation it is not too late, there is plenty of snow left in this beautiful alpine town and  the Douglas Fir Resort has many fabulous ski packages available!

Interested in what is happening on the ski hills this March? We’ve made a list of all the fun activities and events for you and your family to enjoy:

March 4, 2011
Lake Louise
Torchlight Dinner and Ski

The fun begins when you ride the last gondola of the day on the Grizzly Gondola to enjoy an après ski party with appetizers at Whitehorn Lodge located at mid-mountain. Once the party has started you will be escorted down a freshly groomed run to a full buffet dinner and live entertainment in the Sitzmark Lounge. An optional bus service back to your Lake Louise or Banff Hotel is available.

March 4, 2011
Mt. Norquay
Backyard Rail Jam
Taking place several times over the winter on Friday nights at Mt. Norquay, this competition is open to skiers and boarders of all ages, from 7pm to 9pm. Registration starts at 5pm in Customer Service, at a cost of $10 per entrant. This rail jam is mainly focused on young developing talent in the Bow Valley.

March 11, 2011
Lake Louise
Torchlight Dinner and Ski

The fun begins when you ride the last gondola of the day on the Grizzly Gondola to enjoy an après ski party with appetizers at Whitehorn Lodge located at mid-mountain. Once the party has started you will be escorted down a freshly groomed run to a full buffet dinner and live entertainment in the Sitzmark Lounge. An optional bus service back to your Lake Louise or Banff Hotel is available.

March 16, 2011
Mt. Norquay
Masters Race Series

Designed to offer skiers age 18+ the opportunity to participate in ski racing with a social setting. The series consists of seven races with the discipline alternating from Giant Slalom to Slalom, with a dual Slalom to finish the series. The race takes place on freshly groomed snow with a new course set every week.

March 18, 2011
Lake Louise
Torchlight Dinner and Ski

The fun begins when you ride the last gondola of the day on the Grizzly Gondola to enjoy an après ski party with appetizers at Whitehorn Lodge located at mid-mountain. Once the party has started you will be escorted down a freshly groomed run to a full buffet dinner and live entertainment in the Sitzmark Lounge. An optional bus service back to your Lake Louise or Banff Hotel is available.

March 19, 2011
Lake Louise
Volcom Peanut Butter and Rail Jam

Volcom Stone’s amateur snowboard contest series. There are four divisions: 15 and under, 16 and over, Girls and Open (pro-am). Free event on a first come first serve basis, boasting tons of cash, prizes and food.

March 23, 2011
Mt. Norquay
Last Wednesday Night Skiing

Enjoy the final session of Wednesday night skiing, including a fully-lit terrain park. Night skiing is FREE for tri-area lift ticket, Big3 Season Pass and Mt. Norquay Season Pass holders.

March 25, 2011
Mt. Norquay
Last Friday Night Skiing

Enjoy the final session of Friday night skiing, including a fully-lit terrain park. Night skiing is FREE for tri-area lift ticket, Big3 Season Pass and Mt. Norquay Season Pass holders.

March 25, 2011
Lake Louise
Torchlight Dinner and Ski

The fun begins when you ride the last gondola of the day on the Grizzly Gondola to enjoy an après ski party with appetizers at Whitehorn Lodge located at mid-mountain. Once the party has started you will be escorted down a freshly groomed run to a full buffet dinner and live entertainment in the Sitzmark Lounge. An optional bus service back to your Lake Louise or Banff Hotel is available.

So stay, ski and play at the Douglas Fir Resort this magical spring ski season.

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Tuesday, February 22, 2011

A kid’s ultimate day at the Douglas Fir Resort


With an office located downstairs (close to the long, colorful corridor painted with local wildlife which leads to the two storey play-zone, and the stairwell which twirls up and out to the Douglas Fir Resort’s famous indoor waterslides) I am often privileged enough to hear the delighted giggles and screams of children just bursting to explore and enjoy our many magical amenities. This simple and pure joy has inspired me to revisit my youth in order to write the Douglas Fir Resort’s latest blog, ‘A kid’s ultimate day at the Douglas Fir Resort.’

Here we go…

After a long, peaceful sleep in my cozy bed I woke up to the smell of Mom cooking my favorite breakfast, bacon and eggs! We sat down to a fun family breakfast at the dining table in the lounge area; it was especially nice because we could see a great view of the snow covered mountains from inside our room. After breakfast, Mom and Dad said that I could play my new Play Station game while they cleaned the dishes because we were on a special family holiday – I loved that I could bring my favorite gaming systems and DVDs from home and use the Douglas Fir Resort’s great ‘Plug and Play’ consoles.

I had seen lots of pictures of the big play-zone shaped like a tree before we came, so I told Mom and Dad that I really wanted to go and play. To get to the play-zone we had to take a short walk outside, across the hotel grounds, and on the way we saw a family of three deer grazing. Mom and Dad said that we weren’t allowed to pat them because they are part of the wildlife in the National Park, but we could sit and watch them for awhile. It was super exciting because I had never seen big animals like deer in the wild before.

Once we got to the indoor play-zone I had a great time! While Mom sat and read her newspaper I drove a toy car, slid down the slides and shimmied up and down the big tree trunk!

During the day we went exploring around Banff. I love Banff because it is super pretty and there is so much to see and do!

Mom, Dad and I went to The Banff Grizzly House for a fun lunch. We ordered a cheese and a mushroom fondue where we used sticks to dip pieces of bread and mushroom into the special sauces, it was very yummy. Afterwards, I was told I was allowed to buy a special treat from one of Banff’s oldest candy stores, ‘Welch’s Candy Store.’ The store is over 46 years old and even Dad said a lot of the candy reminded him of when he was a kid!

In the afternoon we went to Banff’s closest ski hills, Mt Norquay for tubing, snowshoeing and smores! I had never been snow tubing before and it was very exciting being able to go down the mountain on a big inflatable tube – even Mom and Dad could go on with me!

I was very tired after a day on the ski hill, so we caught the ski bus back down-town and were picked up by the Douglas Fir Resort’s free shuttle bus. When we got back to the room I had a long, hot bath and was allowed to watch a DVD while Mom and Dad got ready for dinner.

Mom and Dad bought a special package which included a $40 voucher for one of Banff’s yummy restaurants, and 3 hours of babysitting for me. I was very excited to meet my friendly babysitter, and Mom and Dad even said she could take me to the waterslides and order in pizza for dinner.

I loved visiting the two big indoor waterslides – I could have spent all day going up and sliding down, splashing into the pool below! I was a bit sad to leave, but my lovely babysitter let me play a game in the arcade room next to the entrance of the waterslides which made me very happy.

After a long, fun day in Banff I was very tired. My babysitter read to me next to the warm wood-burning fireplace while we waited for Mom and Dad to come back after their fun date night.

By nine o’clock Mom and Dad were back. They were very sleepy too so we all went to bed and rested up for another fun day at the Douglas Fir Resort!

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Thursday, February 17, 2011

Explore your creative side in Banff


Banff is a town rich with art and creativity. Whether you are stopping for a latte at one of the cafes down-town, or strolling along Bear Street there is an incredible array of original art work by both local and international artists on exhibition. So, to inspire you to explore your own creative side as well as absorb that of some extraordinary artists, we have put together a list of exhibitions and activities for you and your family during your stay in Banff.

Whyte Museum of the Canadian Rockies
Located 111 Bear St, Banff

Spirit of the Land and People Exhibition
February 16 to April 3
In the early 1980s, Parks Canada undertook a three-year program of archaeological research and mitigation in response to the twinning development of the Trans-Canada Highway. One of several prehistoric sites that were examined was the Vermilion Lake Site. Radiocarbon dating indicated that there has been human habitation in this area for over 10,000 years. Parks Canada’s role in this very important discovery will be featured in the exhibition, Spirit of the Land and People. In addition, the exhibition will honor Peter and Catharine Whyte’s relationship with First Nations people throughout their lives here. The museum’s collection will highlight the life of their close friend Chief Walking Buffalo, who through his work as a peace activist, created important bridges between cultures. This exhibition celebrates Parks Canada’s 125th Anniversary.

The Stuff of Legend: High Fashion in the Canadian Rockies Exhibition
February 16 to May 31
Celebrate the Luxtons – one of Banff’s most well-known and influential families. This exhibition is a tribute to the spirit, vision, commitment, and creative energy of one of the early pioneer families in Banff and the Bow Valley.

High Fashion in the Rockies – A new story has been added focusing on a surprising collection of gorgeous dresses belonging to Georgina and Eleanor – the Luxton ladies. Rediscovered in the Eleanor Luxton Historical Foundation collection were dozens of beautiful dresses from 1910 through the 1960s. A small percentage of this extraordinary assortment of apparel along with accessories including gloves, purses, smoking paraphernalia and lingerie, is now in the Heritage Gallery as part of The Stuff of Legend: The Luxton Family in Banff and the Bow Valley.

Gathering Glass
February 16 to March 1
This gathering of talented glass workers explores a broad range of contemporary glass expressions and includes many types of work with glass including blown, kiln-formed, stained glass, and lampwork. You’ll find hangings, sculpture, jewellery, and more.

Through the Lens
February 16 to April 4
In the 14th year of the Museum outreach program, Through the Lens, we continue to expand the influence of photography and the creative experience. Immersing them in the creative process of traditional and digital photography, this program encourages the participants to experiment and to learn about themselves, their community, and the exciting medium of visual communication through photography.
Students from Banff Community High School, Canmore Collegiate High School, and Morley Community School are chosen each year to participate in this exciting program and exhibition. For a four month period the students are involved in field trips, darkroom demonstrations, critiques, portrait workshops, and presentations by exhibiting photographers.

To date over 650 students have participated in Through the Lens. In partnership with the Canadian Rockies Public Schools and the Morley Community School, they are working together towards mutual goals of learning, and developing creativity and self-esteem.

Walter Phillips Gallery
107 Tunnel Mountain Road

Reel Time Film Series
March 7 to April 4
Presented by the Walter Phillips Gallery, the Reel Time Film Series brings some of the best films from the Toronto International Film Festival to the Bow Valley. The series runs the first Monday of every month from October through April, and features both feature-length films and creative Canadian shorts.

The Banff Center

Friday Evening at the Rolston
Feb 18, Feb 25, Mar 04, Mar 11, Mar 18
Banff visitors or residents wanting to enjoy an evening of classical music can attend one of the Banff Centre's Friday Evening at the Rolston concerts. The concert series features high level performances by future musicians of the international podium, as well as the Centre's celebrated faculty. Held in the Rolston Recital Hall, ticket admission.

Wild Flour Bakery
The Bison Courtyard, Banff

Funky Magnet Making Night
February 18, 7-9pm
Come out for this first Craft Cafe to make some unique handmade Artisan recycled glass and bottle-cap magnets. The cost is $12 covers brief lesson and all materials and participants will take home several magnets. This is an especially fun Family Day long weekend activity for all ages!

The Wild Flour will be open to serve light snacks and drinks.

The Great Canadian Dollar Store
203 Bear Street, Banff

If you are looking to do some painting yourself, or to buy a sketchbooks for the kids The Great Canadian Dollar Store is a great place to make a quick purchase. The store has everything from craft supplies and enormous canvasses to coloring in books for the little ones -and the best thing is that the products are great quality and very affordable. While there you could even purchase a deck of cards or a board game to play with the family!

Banff isn’t just a beautiful location to hike, ski and ice-skate, it is also a great place to relax and explore your creative side while on vacation!

Tuesday, February 15, 2011

Summer is just around the corner


Nestled in the breathtaking Rocky Mountains, the town of Banff is known as a top ski destination; however when the city truly comes to life is during summer! So, with summer arriving in just a few short months we at the Douglas Fir Resort thought we would write a blog to help inspire you to plan the perfect Banff summer vacation.

The Douglas Fir Resort & Chalets
When planning the ideal Banff family summer vacation, you need go no further than the Douglas Fir Resort - we have servicing families down to a fine art! From the fully equipped kitchens to the two storey play-zone, our hotel has been designed to ensure that guests from every age group have a relaxing and fun stay.

The arrival of summer transforms the Douglas Fir Resorts grounds into a luscious, green haven – the perfect place to unwind and absorb the beauty of the National Park. Why not dine with the wildlife (including deer which commonly visitor on the resort grounds) by firing up the BBQ and enjoying a meal outside with the family, or even packing a delicious picnic lunch to eat under the shade of a tree while playing a game of Bocce??

If getting your blood pumping is what you desire, the Douglas Fir Resorts ‘Water Park’ is a must for the entire family! Slip, slide and splash down one of our two magnificent indoor waterslides, or just paddle around in one of our wading pools – perfect for toddlers!

Keen to see the sights in Banff and don’t have a lot of time to plan? Our Banff Summer Splashes package (one of our many fabulous packages) is perfect. The package includes:
-Three nights’ accommodation in the condo of your choice
-Two adult passes to the Banff Upper Hot Springs
-Two adult passes to the Banff sightseeing Gondola
-Two adult passes for the Lake Minnewanka Boat Tours
-One ‘cook your own’ breakfast groceries delivered to your fridge
-One $100 dinner voucher for a participating downtown restaurant.
What more could you want!?

Nothing is more liberating than peeling off your winter layers and taking a dip when summer finally arrives; and what better place to go for a swim than one of the beautiful lakes or rivers surrounding Banff? Here are two of our favorites:

Cascade Ponds
The Cascade Ponds site is a local favorite, especially for family-and-friends barbeques on summer evenings and weekends. The Cascade Ponds swimming area includes:
-public washrooms
-covered picnic shelter with wood stove
-outdoor picnic tables with fire-pits
-walking trails
-beach area
The shallow water and expansive surrounding grassy areas make this a great area for families’ with young children to spend time.

Johnson Lake
This lake is larger and deeper than Cascade Ponds. The Johnson Lake recreation area includes:
-outhouse facilities
-outdoor picnic tables
-a hiking trail around the lake
-sandy beach area
-a rope swing located on the opposite side of the lake

Banff National Park offers a variety of canoeing and kayaking opportunities for paddlers of all levels. Enjoy the outdoors - make this part of your families summer travel plans this year.

In the Town of Banff, canoes can be rented at Blue Canoe, at the north end of Bow Avenue (also accessible from Wolf Street). From the canoe docks, paddlers who put in directly may choose to explore up a gentle leg of the Bow River or have the option to follow 40 Mile Creek into the Vermilion Lakes. Both routes offer splendid wildlife viewing.

Canoes are also available to rent at Moraine Lake Lodge and at the Fairmont Chateau Lake Louise. Hourly rentals allow visitors to paddle up and down these lakes, enjoying majestic views from a unique vantage.

Hiking is arguably one of the most popular activities in Banff all year round. There are a few family-friendly, easy trails around the Banff and Lake Louise area which are under an hour long with minimal elevation change.

We suggest taking the trail to Sundance Canyon and enjoy a picnic or visiting Johnston Canyon early in the morning to avoid the crowds. The lower portion of the Johnston's Canyon walk is handicapped/stroller accessible. Take the short hike to the lower and upper falls, or extend the hike for a few hours and head up to the inkpots. A circuit of Johnson Lake (on the Lake Minnewanka road) takes 30-45 minutes, and there is a picnic area at one point along the north shore.

Fenland Trail near the Banff town site also has a nice picnic area and takes less than half an hour to walk; however this trail is often closed during spring to protect people from over-protective female elk

Biking is a great way to enjoy Banff National Park. The town site itself offers several paved pathways, and bike racks are abundant along the main downtown streets. Rental bikes are available at several stores within the Town of Banff (Backtrax Bike Rentals, Mountain Magic, The Ski Stop, Banff Adventures Unlimited, Banff Springs Ski & Mountain Sports).

Most rental stores also have trail maps that can show you where easy rides are. The flat ride along the Bow River, over the railway tracks, through Fenland Trail and out to the Vermilion Lakes dock is a favorite easy ride for families.

Horseback Riding
Horseback riding is an integral part of Banff's heritage, and remains one of the most popular activities in the area.

There are several types of horseback experiences to choose from, including:
-Local rides (1 - 3 hours): Spray River, Sundance Loop, Bow River, and Mount Rundle rides, among others
-Overnight excursions with lodge accommodations (2 - 6 days)
-Overnight tent excursions (2 - 6 days)
-Adventure expeditions (6 days) into isolated sections of Banff National Park

When holidaying in Banff, sometimes it is just nice to buy a sandwich, or pack a picnic and recline in the sunshine while the little ones play on one of the many local playgrounds. Banff playgrounds are appropriate for a range of ages and offer lots of opportunities for fun.

Playground locations:
Rotary Park – 527 Banff Ave (structure designed for ages 2 – 5)
Banff Elementary School – 327 Squirrel St (structure designed for ages 5 – 12)
Central Park – Buffalo Street at Bow Avenue (structure designed for ages 5-12)
Banff Recreation Grounds - Sundance Road (structure designed for ages 2 – 5)

Adult supervision and appropriate clothing and footwear are recommended. Just enjoying the playground with your family could be part of your summer travel plans.

Summer in Banff – nothing is better!

Thursday, February 10, 2011

Family Day the Banff Way


Every year since 1989, communities across the province of Alberta recognize the importance of family on the 3rd Monday in February. So, being Banff’s finest family accommodation, and with Family Day (February 21st 2011) fast approaching, we at the Douglas Fir Resort felt it was necessary to take a look at all the fabulous, fun and affordable activities that will ensure that you and your loved ones have a special stay in Banff.

Slide n’ Splash: Douglas Fir Resort’s Waterslides
What would Family Day stay at the Douglas Fir Resort be without a visit to our magical waterslides? Slide down one of our two huge, indoor slides into our perfectly heated pool, splash around in our kiddies pool, or simply relax in the 24-person Jacuzzi. Adding to your family fun, but not taking away from your wallet, the Douglas Fir Resort waterslides are free for registered guests of our hotel, and open for the use of the general public at a small cost.

The Water Park will be open from 10am till 9:30pm for the Saturday, Sunday and Monday of the Family Day long weekend.

Ice-cream Treats
In my opinion it is never too cold for ice-cream, especially when you have a huge variety of delicious flavors to choose from. Why not drop in for a sweet treat at my favorite ice-creamery in town, Cows located on Banff Avenue.

In 2006, Reader's Digest magazine voted Cows ice cream the best in Canada. It is made with high butterfat milk and only the finest ingredients are used, such as pure vanilla from Madagascar, quality Dutch cocoa powder, and fresh Island strawberries.

Cows ice cream is served in hand-made waffle cones, and the range of over thirty flavors includes such delights as Smores, Moo Crunch, Wowie Cowey, Moo York Cheesecake and Turtle Cow. Spotted the cow theme yet?

Enjoy the simple and pure pleasure of indulging in an ice-cream treat as a family at Cows.

Ice-Skating, Tobogganing & Hot Chocolate
Some of the most special memories I have created during my time in Banff have been on the toboggan hill, behind the Fairmont Banff Springs hotel.

With the beauty of the Rocky Mountains as your backdrop, enjoy a Family Day of care-free winter fun on Banff’s prime tobogganing terrain. There is a small ice-skating rink conveniently located next to the toboggan hill, with a covered changing area for putting on skates. My favorite part of the day is to warm up next to the bonfire pit which is often blazing at the ice skating rink – such a great way to defrost!

After you have had your fun in the snow, a great idea is to head into the Waldhaus Pub and Restaurant nearby to warm up over hot chocolate.

Toboggans are available for purchase at Banff's Home Hardware on Bear Street.

Ice skates can be rented through:
-Banff recreation centre
-Snow Tips/Backtrax, located on Bear Street in downtown Banff
-Fairmont Banff Springs Hotel
-Wilson Mountain Sports at Samson Mall in Lake Louise
-Monod's Sports in the Fairmont Chateau Lake Louise

Slide & Glide: Banff Recreation Center
Join the Town of Banff Children & Youth Programs and Community Services as they host a celebration of Family Day at Banff’s newest family gathering spot: the Banff Recreation Center. It is a great opportunity for you to ice-skate, curl, eat, make crafts and celebrate from 10 a.m. - 3 p.m!

Crafts 10 a.m. - 3 p.m.
Face-painting 11 a.m. - 2 p.m.
Curling 10:30 a.m. - 2:30 p.m.
Skating 12 - 3 p.m.

If you would like further details call Community Services at 403.762.12

On behalf of the Douglas Fir Resort and Chalets, wishing you and your family a special and memorable Family Day in Banff.

Tuesday, February 8, 2011

February Festivities


Whether you are looking for family activities, sports events, art and culture or to tantalize your taste buds, Banff has it all on offer this February. With so much going on, we at the Douglas Fir Resort thought we’d create a list of our favorites to inspire our guests and visitors to Banff:

Mt Norquay Ski Hill
Mt Norquay has always got something going on for all ages!

This February there is no better way for the entire family to enjoy the slopes than a day of tubing, snowshoeing, and smores – and don’t forget to warm up your toes next to the fire-pit once your done. The tube park’s hours of operation are:

OPEN NIGHT: 5pm – 9pm
OPEN DAY: 11am – 4pm
OPEN DAY: 11am – 4pm
OPEN NIGHT: 5pm – 9pm
OPEN DAY: 11am – 4pm
OPEN DAY: 11am – 4pm

Also, we can’t forget to mention part 2 Norquay’s ‘Backyard Rail Jam Series’. The competition is open to skiers and boarders of all ages, running from 7pm till 9pm with registration starting at 5pm in customer service and the cost is $10.

Don’t forget to sign up or just watch this great competition on Friday, February 18th, 2011.

Pond Hockey on Lake Louise.
For a true Canadian experience, come and watch come and watch as teams compete for glory in the Lake Louise Pond Hockey Classic. With the glorious Rocky Mountains as the backdrop, this exclusive event will host 24 teams to compete for bragging rights and be winners of a Canadian Classic.

Whether you are a local, a Canadian or from another continent, this really is an amazing experience for the entire family – plus if you get a little chilly outside you need only walk a short distance to The Fairmont Chateau for a delicious hot chocolate!

Teams will play at The Fairmont Chateau Lake Louise from February 25 – 27, 2011.

Bison & Blues Winery Weekend
Come kick back by the fireplace with great wine, gourmet food, and the sounds of award winning blues as winemaker Sandra Oldfield serves up the best of Tinhorn Creek Wines alongside Kelly Long's Carmen Creek Bison accompanied by the award nominee Delta-Blues artist Marshall Lawrence for this rare weekend collaboration that will engage the senses and relax the soul.

So come for a weekend of gastronomical delights and rocking tune this Friday, February 25 – Sunday, 27, 2011.

The Banff Center
Inspiring creativity as always, The Banff Center is playing host to some incredible artists and speakers this February. These are three of my favorites:

Manaslu: Mountain of the Spirit
A part of the ‘Leading Ideas Speakers' Series’, Helen Sovdat presents her ‘image of Manaslu.’

In September 2009 Canmore’s Val Pitkethly and Helen Sovdat became the first Canadians to summit Manaslu (8163 metres), known as "Mountain of the Spirit", in Nepal. For these two long-time friends, their climb of Manaslu – the eighth highest mountain in the world – was a great achievement in celebration of their 50th birthdays.

Come and listen to Val Pitkethly while she shares images and stories from their trip this Thursday, February 10, 2011 - 7:30 pm at the Max Bell Auditorium.

Trudeau Stories
Pierre Elliott Trudeau was one of the most fascinating figures of our time – a leader who burned in the Canadian limelight. In 1985, while a student in Montreal, writer-performer Brooke Johnson became friends with Trudeau shortly after he had stepped down as Prime Minister.

Through reminiscences, journal entries, and correspondence, Johnson brings to life the story of a remarkable friendship in this very engaging theatre piece. At once vital and charming, Trudeau Stories is a private insight into the man and his times, through the eyes of a passionate artist.

Enjoy the this beautiful segment of the ‘Visiting Artists Series’ at The Banff Center this Saturday Feruary 12th, 2011 at 7:30pm

Matt Andersen
I have been hooked on this incredible Canadian blues artist since discovering his work on YouTube months ago – and he is finally visiting beautiful Banff!

His voice is large, his talent is large, and this big man can stop you in your tracks with his powerful blend of blues, roots, and rock. He has become one of the most acclaimed and sought after artists in the country.

Enjoy the ‘live’ Matt Andersen experience Sunday, February 20th, 2011.

So melt your winter woes this February with a heart-warming stay at the Douglas Fir Resort and one of these many incredible events!

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Thursday, February 3, 2011

The Douglas Fir Resort: Taking the hassle out of your holiday!


The Douglas Fir Resort and Chalets has been catering to families since it began welcoming visitors to Banff in 1946. Nowadays, with 55 years of experience ‘up its sleeve,’ it is very safe to say that the resort knows its business!

With great attention to detail, the Douglas Fir Resort has incorporated a large variety of amenities and services to cater to all of our guests’ wants and needs – everything from our breakfast packages pre-delivered to your room, to the waterslides and play-zone have been designed to ensure that you and your family have a fun, relaxing and hassle-free family holiday.

One of the of greatest advantages of staying with the Douglas Fir Resort is access to the conveniently located, privately owned ‘Chalet Grocery & Laundromat’ and ‘Tunnel Mountain Beer & Wine,’ run by the engaging and energetic couple Katherine and Brian Smythe.

Having lived in Banff for around 25 years, Katherine and Brian took over the laundromat, grocery and liquor store just over four years ago. Since taking over, they have given the premises a ‘face lift’ and gone up and beyond to ensure that they are able to cater to our guest’s needs.

Having young children of their own, Katherine and Brian understand what it is like to travel as a family; consequently they know first-hand both the vital items (like a loaf of bread or carton of milk) as well as all the little knick-knacks it can be so easy to forget (like a contact lens case), that people require when on a family holiday. As noted by Katherine they ‘have a little bit of everything for everyone’, but even if they don’t have it on-site, they are happy to run into town and purchase it for you!

The Chalet Grocery store’s services have extended to include an ATM, DVD rental, a variety of food and beverage packages, and even an online ordering service which enables guests to order groceries, beer, wine and other beverages for delivery to their suite (check out )! What service!

So be sure to make the most of the ’Chalet Grocery & Laundromat’ and ‘Tunnel Mountain Beer & Wine’ during your stay at the Douglas Fir Resort and Chalets.

*All three premises are located on the Tunnel Mountain Road side of the main lodge building, open from 7:30am-10:00pm daily

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Tuesday, February 1, 2011

Service with a Smile


Despite this chilly winter weather, the hospitality of our Front Office staff is enough to warm your heart.

Having reviewed many of our Comment Cards and Trip Advisor reviews I wanted to draw special attention to our hard-working Front Office staff who go up-and-beyond to ensure that you have the best Banff experience possible. Whether it’s assisting you with your reservation so you can find the perfect accommodation for your holiday, advising you on the best dining or ski hire in town, or even delivering the Bed and ‘cook your own breakfast’ kits to your fridge in -36C, our amazing Front Office team just don’t stop!!

Here are just a few of many wonderful comments from Trip Advisor:

“All staff extremely knowledgeable, friendly and helpful.”

“Staff are most courteous and willing to oblige.”

“Check-in was pleasant, quick, and helpful –we would rather stay here than at the Fairmont.”

“The room was excellent, and the service was up and beyond. Allison at the front desk was very helpful and made us feel very welcome.”

“There staff are all wonderful from the greeting at the desk to the housekeeping & maintenance staff. The Managers are always happy to help us out.”

On behalf of the Douglas Fir Resort I would like to thank our fantastic Front Office for all of your hard-work, and always doing it with a smile on your face – you certainly brighten up my work day!

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Douglas Fir Resort & Chalets

Tunnel Mountain Road
P.O. Box 1228
Banff, Alberta T1L 1B2 Canada

For reservations call toll free:
Toll free fax: 1-800-267-8774
Calgary Direct Line: 264-2563
Phone: (403) 762-5591
Fax: (403) 762-8774

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